Basic 3 Month Interactive Support SLA
Enhance your business operations with the Basic 3 Month Interactive Support SLA, designed to provide seamless support tailored to your needs. This service level agreement stands out for its commitment to delivering swift, effective solutions, ensuring that you never feel unsupported. Whether you’re tackling technical issues or seeking advice on best practices, our team is ready to lend a hand. Your satisfaction is our priority, and we strive to empower your business through prompt and professional assistance.
- 24/7 Access to Dedicated Support Team
- Comprehensive Troubleshooting for All Issues
- Regular Check-ins for Continuous Improvement
- Access to Knowledge Base and Resources
- Duration: 3 Months of Interactive Support
- Response Time: Within 1 Hour for Critical Issues
- Support Channels: Phone, Email, and Chat
For matching styles, visit Training and Support. Pair it with office accessories for a coordinated look.
FAQs
Q: Do you deliver across South Africa?
A: Yes, we deliver nationwide. Delivery times depend on stock status and your location; estimates are shown at checkout.
Q: What is the lead time?
A: Ex‑stock items dispatch sooner; made‑to‑order items take longer. We’ll confirm the expected date after your order.
Q: Is assembly required?
A: Some items arrive assembled; others require simple self‑assembly with instructions provided.
Q: What warranty applies?
A: A standard manufacturer warranty applies. Contact us for assistance with troubleshooting or a claim.
