Terms & Conditions

1. Detailed description of goods and/or services
Office Stock (Pty)Ltd. is a business in the Office Furniture industry that supplies, office furniture, school furniture, hospitality furniture and office equipment and accessories

2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 7 days and delivery confirmed by way order number.

3. Export restriction
The offering on this website is available to South -Africa and African countries clients only.

4. Return and Refunds policy
The provision of goods and services by Office Stock is subject to availability. In cases of unavailability, Office Stock will refund the client in full within 30 days. Cancellation of orders by the client will attract a 15 % administration fee. If goods are damaged in transport it will be returned to our warehouse and be replaced with a new item. Office, Hospitality and School Furniture Furniture carries a 5-Year Manufacturer Warranty and all other products a 2_year Manufacturer Warranty

5. Customer Privacy policy

Office Stock shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

6. Payment options accepted
Payment may be made via Visa and MasterCard and by EFT by requesting a quote via e-mail. Please note that Payment through VCS Card services takes 7 working days to clear. If  orders is done by email and payments is done via EFT we can adhere to delivery dates on our website.

7. Card acquiring and security
Card transactions will be acquired for Office Stock via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by Office Stock separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility
Office Stock takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile
This website is governed by the laws of South Africa and Office Stock chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation
Office Stock may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information
This website is run by Office Stock (Pty) Ltd. (private company) based in South Africa trading as Office Stock and with registration number 2013/163893/07 and Mr. J.P Watson (Director(s)/Member(s)/Owner(s)).

14. Office Stock contact details: 
Company Physical Address: Lonehill Boulevard, Lonehill, Sandton, 2062 Email: sales@officestock.co.za Telephone: +27 74 786 3999