1. Introduction
Office Stock is committed to ensuring the privacy and protection of personal data in compliance with the General Data Protection Regulation (GDPR). This policy outlines how we collect, use, store, and protect personal data.
2. What Data We Collect
We may collect and process the following personal data:
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Name, contact details (email, phone, address)
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Payment and billing information
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Order history and preferences
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Communication records (emails, inquiries, complaints)
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Website usage data (IP address, cookies, analytics)
3. How We Use Your Data
We use personal data for the following purposes:
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Processing orders and payments
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Customer service and support
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Marketing communications (if consent is given)
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Improving our website and services
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Legal and regulatory compliance
4. Legal Basis for Processing
We process personal data based on the following lawful grounds:
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Consent (when you opt in to receive marketing)
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Contractual necessity (to fulfill orders and provide services)
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Legal obligations (complying with tax and accounting regulations)
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Legitimate interests (business improvements and customer support)
5. Data Sharing & Third Parties
We do not sell or rent personal data. However, we may share data with trusted third parties, including:
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Payment processors
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Delivery service providers
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IT and website hosting providers
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Legal and regulatory authorities (when required by law)
6. Data Retention
We retain personal data only as long as necessary for the purposes outlined above. After this period, data will be securely deleted or anonymized.
7. Your Rights Under GDPR
Under GDPR, you have the right to:
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Access your personal data
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Request correction or deletion of your data
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Withdraw consent for marketing communications
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Object to data processing in certain circumstances
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Request data portability
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Lodge a complaint with a data protection authority
8. Data Security
We implement appropriate security measures to protect personal data from unauthorized access, loss, or misuse. Our systems are regularly updated and monitored to ensure compliance with data protection laws.
9. Cookies and Tracking
Our website uses cookies to enhance user experience and gather analytics. You can manage cookie preferences through your browser settings.
10. Contact Us
For any questions regarding this GDPR Policy or to exercise your rights, please contact us at:
Email: info@officestock.co.za
Phone: +27 10 823 4412
