{"product_id":"parrot-software-browser-based-helpdesk-starter-pack-sw2004a","title":"SOFTWARE - BROWSER BASED HELPDESK STARTER PACK","description":"\u003cp\u003eThe SOFTWARE - BROWSER BASED HELPDESK STARTER PACK provides the software licence or maintenance option specified below.\u003c\/p\u003e\u003ch2\u003eFeatures\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eTechnology plays a vital part in any organisations success and at the heart of any reliable and effective IT environment is the helpdesk.\u003c\/li\u003e\n\u003cli\u003eEasily integrated into your existing IT infrastructure, ServiceDesk delivers the processes needed to help you effortlessly track, organise, manage and answer the toughest support challenges. Its fully customisable and intuitive browser-based interface supports both desktop and mobile platforms and delivers robust workflow processes. It also supplies a wealth of management reports as well as providing a customer-friendly self-service portal all the tools needed to help technicians deliver support effectively.\u003c\/li\u003e\n\u003cli\u003eBenefits\u003c\/li\u003e\n\u003cli\u003eAll-in-one solution\u003c\/li\u003e\n\u003cli\u003eSuited to any type of organization, regardless of size.\u003c\/li\u003e\n\u003cli\u003eCustomize to your needs\u003c\/li\u003e\n\u003cli\u003eEasy customisation of many key features within the solution.\u003c\/li\u003e\n\u003cli\u003eBoost productivity\u003c\/li\u003e\n\u003cli\u003eCustomers can use the self-service portal to find answers before logging a request.\u003c\/li\u003e\n\u003cli\u003eWork smarter, not harder\u003c\/li\u003e\n\u003cli\u003eCreate rules or set ticket prioritisation and categorisation manually.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Parrot Products","offers":[{"title":"Default Title","offer_id":67088341631091,"sku":"SW2004A","price":49637.5,"currency_code":"ZAR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0721\/7869\/6307\/files\/new-SW2004A.png?v=1794297571","url":"https:\/\/officestock.co.za\/products\/parrot-software-browser-based-helpdesk-starter-pack-sw2004a","provider":"Office Stock Group","version":"1.0","type":"link"}